Manage Access to Your Platform Account

In this article

• Create access to the platform
• Reset your password
• Change your email address
• Ensure you receive platform emails
• Delete your account

Create access to the platform

To log in to the platform, you need access rights. There are two ways to get them.

1. Self-registration: Register by following the steps described in the dedicated article.
2. Admin-added access: If your organisation already uses the platform, ask an Administrator to create access for you.

Once access is created, log in with the credentials you set.

Reset your password

If you forget your password or want to change it:

1. Go to the login page and click “Forgot password”.
2. Enter the email address used when creating your account.
3. Follow the instructions received to set a new password.

If you do not receive the email, check your spam folder or request a new reset link.

Change your email address

To change the email address associated with your account:

1. Click the user icon in the top menu and open Settings.
2. Click the edit icon next to your current email address.
3. Enter the new email address and confirm using your password.
4. Click Save.

Ensure you receive platform emails

If you do not receive notification emails from mail@littlebigconnection.com:

1. Check your spam or junk folders.
2. Make sure no email filters or quarantine rules are blocking messages.
3. If needed, ask your IT team to verify that security systems are not blocking platform emails.

If the issue persists, contact Support for further investigation.

Delete your account

To permanently delete your account:

1. Close all open activity reports associated with your account.
2. Leave your organisation on the platform:
   • Go to the Company tab.
   • Click Leave the company.
   • Confirm your choice.
3. Contact Support and request account deactivation.

If you return later, you will need to create a new account.