For each of your Connect invoices, an evolving status is available to allow you to follow its progress until payment and to have information about the actions to be taken on your side, those in progress on our side or those pending from your Client. Let's see in this article the different status and what they mean.
Within this article
.
Table of the different status of an invoice
.
If you have registered to the immediate payment option
|
Status |
Description |
|---|---|
| Awaiting invoice upload |
Your invoice must be uploaded to the platform. Note that this status will only be present if you upload your own invoices to the platform. |
| Validation of the ongoing invoice |
The invoice you have uploaded has to be validated by our finance team. Note that this status will only be present if you upload your own invoices to the platform. |
|
Payment in process |
Payment for your invoice is being processed. |
|
Payment done |
Your invoice has been paid by our bank. |
|
Invoice cancelled |
Your invoice has been cancelled. |
| Credit note | This invoice is a credit note and is linked to a cancelled invoice. |
| Status unavailable | Allows us to inform that we have a technical issue that is currently stopping the correct display of the status of the invoice. You may try to see it again at a later time. |
.
If you have not registered to the immediate payment option
|
Status |
Description |
|---|---|
| Awaiting invoice upload |
Your invoice must be uploaded to the platform. Note that this status will only be present if you upload your own invoices to the platform. |
| Validation of the ongoing invoice |
The invoice you have uploaded has to be validated by our finance team. Note that this status will only be present if you upload your own invoices to the platform. |
| Awaiting client payment | Your invoice has been validated by our finance team and is waiting for payment from the client. |
|
Payment in process
|
Payment for your invoice is being processed.
|
|
Payment done
|
Your invoice has been paid by our bank.
|
|
Invoice cancelled
|
Your invoice has been cancelled.
|
| Credit note | This invoice is a credit note and is linked to a cancelled invoice. |
| Status unavailable | Allows us to inform that we have a technical issue that is currently stopping the correct display of the status of the invoice. You may try to see it again at a later time. |