What is Multi-Factor Authentication?
Multi-factor authentication is an enhanced security feature that helps protect your personal information by preventing unauthorized access to your LittleBig Connection account.
Who is affected?
This feature is activated by default for all the expertise companies (IT service providers, design office,...) having an account on LittleBig Connection.
In order to protect your data against cyber threats this feature is not deactivatable.
How to connect to LittleBig Connection via Multi-factor Authentication?
1. On the login page of LittleBig Connection, fill in your email address and password
Once your login and password are filled, you will be redirected to a multi-factor authentication page.
2. Check your mailbox and click on the link received
The connection link is sent to the email address you used to connect
The link is only valid for 10 minutes, and expires once used
It must be opened from the same device and browser you used to request the connection. This link cannot be shared and is only valid for one user.
If you did not receive an email with a login link:
1. Check your SPAM / junk mail
2. Go to the multi-factor authentication page and click Resend link.
3. Go to LittleBig Connection
You will be able to stay logged in for 12 hours, even if you close the window and come back to the platform later, as long as you do not click to log out.