Create a Supplier Account on Eleven VMS

In this article

• Activate your account from the invitation email
• Sign up on the platform and set your profile type
• Select your company
  • Your company is already on the platform
  • Your company is not yet on the platform
• Create your company account

Activate Your Account from the Invitation Email

A company account administrator may have added you to the platform using your first name, last name, and email address.

Steps to activate your account:

Step 1. Open the invitation email you received.
Step 2. Click Set your password.

• Your email address will be used as your login ID.

Important:

• The password creation link expires after 24 hours.
• If the link has expired, click Sign in, then Forgot password? to receive a new link.

Once completed, your account will automatically be linked to your company, and you can access the platform.

Note:

• By default, the Consultant role is assigned.
• If you need additional access rights, contact a company account administrator. They can assign one of these roles:
  • Business manager: Allows you to view and respond to RFPs (Request for Proposal).
  • Manager: Grants access to all company account data.

Register on the Platform and Select Your Profile Type

To begin registration, open the registration form and follow these steps:

Step 1. Enter your personal information:

• First name
• Last name
• Email address
• Password

Important:

• The email must be active and accessible.
• It must belong to your company, not your client.

Step 2. Check I have read and accept the privacy policy, then click Next.

Step 3. Read and accept the Terms of Use and Services. Scroll to the bottom of the page, check I have read and accept the Terms, then click Next.

Step 4. Check your email for a confirmation message. Click Activate my account to enable access.

Important:

• Check your spam folder if the email does not arrive within 2 minutes. The email is sent from mail@elevenvms.com.

Step 5. Select your profile type:

• Supplier (freelance or consulting company)

Step 6. Click Next to continue.

Note:

• The Client profile is for companies publishing RFPs.
• If you are a supplier and selected the wrong profile, contact support@elevenvms.com.
• Freelance status is for independent workers not linked to a company account.

Define Your Company

If you are part of a consulting or service company, you must link your personal account to a company account.

After selecting your profile type:

Step 1. Enter your company name in the search bar (minimum 3 characters).
Step 2. Click Search.

Your Company is Already on the Platform

If your company does not appear, check the spelling.
If still not found, contact support@elevenvms.com.

If your company appears in the results:

Step 1. Click Join to request linking to the company account.

Note:

• You can request the Business manager role to oversee projects for some consultants in addition to viewing and responding to RFPs.

Important:

• The request must be approved by a company account administrator. You can view administrators under Company – Collaborators.
• Once approved, you can access the platform. The remaining steps of this article are not required.

Your Company is Not Yet on the Platform

If your company does not appear, the company account has not been created. Two situations are possible:

1. If you are not authorized to represent your company (legal representative, executive, delegated authority), inform the responsible person to create a company account.
2. If you are authorized, click Create my company and follow the steps below.

Create Your Company Account

To create a company account, complete all required information.

Step 1. Fill in all mandatory fields:

General information

• Email (pre-filled)
• Phone number
• Country
• SIRET number, then click Confirm SIRET
• Company name
• Address 1 and Address 2 (select from dropdown)
• Postal code, City, Province/Region

Billing information

• Click Use company information if same as general info. Otherwise, provide:
  • Company name
  • Billing email

Tax information

• Specific tax status
• VAT number (if applicable)

Bank information

• Bank name
• IBAN (or account ID and number)
• BIC/SWIFT

Important:

• Bank details can be added later but are required to start a project. It is recommended to provide them during the first login to avoid account blockage.
• If needed, contact your billing or purchasing team.
• If multiple business managers use the platform, a single consolidated invoice is sent quarterly for all projects under your company account.
• Invoices are not split by client or project scope.

Step 2. Click Create company account.

Important:

• To access the marketplace offers:
  • Click Search RFP in the RFPs tab.
  • A marketplace contract will be presented; signing is optional.