The billing for a Rise mission

As part of a Rise mission, you are in direct contact with your Client. This means that LittleBig Connection does not act as an intermediary in the payment of invoices, as billing is handled directly by your Client. 

However, an invoice will be issued every quarter for the use of the platform and may be addressed to you or your Client (you can ask your Client's contact what has been decided). If this invoice is addressed to you, you will receive it by email:

• Between April 10 and 15 for the period from January to March
• Between July 10 and 15 for the period from April to June
• Between October 10 and 15 for the period from July to September
• Between January 10 and 15 for the period from October to December

This invoice includes the platform usage cost for each active mission during the past quarter.

Keep your information up to date

In order to ensure that the billing process runs smoothly, it is crucial to have an updated billing profile.

To do this, go to the My Information tab and click on Company Settings. In the Billing Settings section, make sure to fill in all required fields with up-to-date information: billing contact details, billing options, tax information, and company banking details. If this information is inaccurate or missing, the invoices automatically generated for your Connect missions will also be incorrect, which could delay the receipt of your payments.

Good to know

Invoices for your Rise missions are sent to you by email, and you can enter multiple recipient email addresses for these invoices.

Another important point to consider is having an updated Purchase Order (PO) for each mission, as the dates and the quantity of Work Units provisioned indicated on this document determine the invoices issued.

Important

For example, if your Client sends you a request for an early termination of the mission, it is important that you respond. In case of refusal, the PO remains active, but if you agree to an early termination, the PO will be updated with the new end date.

If you do not respond to the early termination request, the timesheets after the new end date proposed by the Client in their request will not be validated, and the billing process will not be triggered.