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Communicate with Clients

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  2. Service Provider
  3. Requests For Proposals

Communicate with Clients

  • 21 August 2026 09:35 Updated

In this article

  • Use public Questions & Answers on a Request for Proposals
  • Use private Questions & Answers on a proposal
  • Respond to a meeting request
     

This article presents the available channels to communicate with Clients before and during a project, as a Business manager.

 

Use public Questions & Answers on a Request for Proposals

When you view an RFP, before submitting your proposal, you can publish a public message that the Client can reply to. To do so:

  1. Go to the RFPs tab and click Search an RFP or Favorite RFPs.
  2. Click on the RFP you are interested in to open it.
  3. On the page that appears, click the Questions & Answers tab under the RFP header.
  4. Write your message and click Send.
Important

These questions are visible to everyone who has access to the RFP, including the Client and other suppliers.

 

Use private Questions & Answers on a proposal

Once your proposal has been submitted, you can communicate privately with the Client via the private Questions & Answers module available on the RFP. To do so:

  1. Go to the RFPs tab and click My marketplace RFPs.
  2. In the Active RFP tab, scroll to the relevant proposal, open the action menu, and click Send a private message.
  3. Write your message and click Send.
Good to know

When you receive a private message from the Client, you are notified by email.

Even after submitting your proposal, you still have access to the public Questions & Answers section on the RFP page.

 

 

 

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