Communicate with Clients
In this article
- Use public Questions & Answers on a Request for Proposals
- Use private Questions & Answers on a proposal
-
Respond to a meeting request
This article presents the available channels to communicate with Clients before and during a project, as a Business manager.
Use public Questions & Answers on a Request for Proposals
When you view an RFP, before submitting your proposal, you can publish a public message that the Client can reply to. To do so:
- Go to the RFPs tab and click Search an RFP or Favorite RFPs.
- Click on the RFP you are interested in to open it.
- On the page that appears, click the Questions & Answers tab under the RFP header.
- Write your message and click Send.
Important
These questions are visible to everyone who has access to the RFP, including the Client and other suppliers.
Use private Questions & Answers on a proposal
Once your proposal has been submitted, you can communicate privately with the Client via the private Questions & Answers module available on the RFP. To do so:
- Go to the RFPs tab and click My marketplace RFPs.
- In the Active RFP tab, scroll to the relevant proposal, open the action menu, and click Send a private message.
- Write your message and click Send.
Good to know
When you receive a private message from the Client, you are notified by email.
Even after submitting your proposal, you still have access to the public Questions & Answers section on the RFP page.